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How to Use Automated Rejection Emails

Written by Loukas Vouthounis
Updated over 8 months ago

With Atlas, you can now send automated rejection emails directly from the platform when rejecting a candidate. This feature allows you to customize the message, save templates, and schedule the timing of the email.


🔄 How It Works

  1. Reject a Candidate

  2. Enable the Rejection Email

    • In the rejection screen, toggle the option to “Send Rejection Email.”

  3. Write and Customize the Email

    • Compose your message in the text editor that appears.

    • You can save the email as a template by clicking on Templates → Save as New Template.

    • Give your template a name (e.g., “Standard Rejection - Sales Role”) to reuse it later.

  4. Set a Delay (Optional)

    • Choose when to send the email:

      • Immediately

      • With a delay (e.g., 1 day, 2 days, etc.)

  5. Complete the Rejection

    • Once everything is set, click the “Reject Candidate” button to confirm.

    • The email will be sent automatically based on the settings you've chosen.

      Note: Rejection emails are sent from a generated email address using your company’s name and the Atlas domain. These messages will not appear in your personal “Sent” folder.

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